About VetCardioHub

Privacy Policy

Last updated: 20 Sept 2025

VetCardioHub (“we”, “us”, or “our”) respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under data protection laws including the UK GDPR and EU GDPR.

1. Information We Collect

When you interact with VetCardioHub, we may collect:

• Email address – when you sign up to receive our Dog Murmur Action Plan, tutorial emails, or other updates.
• Optional details – if you provide information such as your pet’s type or ACVIM stage.
• Technical information – Brevo (our email provider) records your IP address, browser type, and the date/time of signup for security and consent records.

We do not knowingly collect personal data from anyone under 16.

2. How We Use Your Information

• Send you the Dog Murmur Action Plan you requested.
• Deliver a short series of follow-up emails to help you use the guide.
• Send occasional updates or new resources only if you have given consent (by ticking the optional checkbox on the signup form).
• Maintain accurate subscriber records and comply with legal obligations.

3. Legal Basis for Processing

Under data protection law, we rely on:

• Consent – when you opt in to receive updates or newsletters.
• Legitimate interest – to send the resource and follow-up tutorial emails you requested.

4. Sharing Your Information

We use trusted third-party services to operate our website and email list:

• Brevo (Sendinblue) – email marketing and automation platform.
• Cloudflare – website hosting and security provider.

These providers act as our data processors and only process your information on our instructions. We do not sell or trade your personal data.

5. Data Retention

We keep your email address for as long as you remain subscribed or until you ask us to delete it. Unsubscribing from emails will stop all future messages, but Brevo may retain minimal records to demonstrate compliance with legal obligations.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time (unsubscribe link in every email).
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at [insert contact email].

7. International Data Transfers

Brevo’s servers may be located outside the UK/EU. Brevo applies appropriate safeguards (such as Standard Contractual Clauses) to protect your data.

8. Security

We use encryption and secure servers to protect your data. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact Us

If you have any questions or requests regarding this policy or your personal data, you can contact:

VetCardioHub
Email: [email protected]